INTERMEX® INTERPUNTOS LOYALTY REWARDS PROGRAM

Revised as of:  January 31, 2025 (“Effective Date”)
 
PLEASE READ CAREFULLY. By joining the Intermex Interpuntos Loyalty Rewards Program (the “Program”) and continued use of the Program, you agree to the following terms and conditions (“Terms and Conditions”).
 
1. Overview of the Intermex® Loyalty Rewards Program
 
• A. The Program is a loyalty rewards program sponsored by Intermex Wire Transfer Corp. in the state of California, Intermex Wire Transfer II, LLC in the states of Wisconsin and New York, and Intermex Wire Transfer, LLC in all other remaining states (collectively, “Sponsor”).  Through the loyalty rewards program, customers of participating Intermex® locations can earn Points to redeem rewards as set out in these Terms and Conditions.  Individuals may enroll in the Program only at participating Intermex® locations.  Once enrolled, an Enrollee’s eligible wire transfers will result in a credit of points (“Points”) to the participant’s Program account.
• B. Each Sponsor entity is responsible for the administration and operations of the loyalty rewards program within the boundaries of the states referenced in Section 1.A above, and will have no liability related to the administration, structure, or operation of the loyalty awards program outside of its state borders.
• C. All individuals who have properly enrolled in the Program in accordance with the requirements of Section 4 below will be deemed “Enrollees.”
• D. Enrollees may redeem their Points at participating Intermex® locations as set out in Section 6 below.
 
2. Eligibility
 
• A. The Program is open to Enrollees who are legal residents of the 50 United States and the District of Columbia who are at least 18 years of age at the time of enrollment.
• B. The Program is subject to all applicable federal, state, municipal, territorial and local laws and regulations.
• C. Enrollment, participation, and continued use of Program constitutes Enrollee’s full and unconditional agreement to these Terms and Conditions.  If Enrollee does not agree to these Terms and Conditions, Enrollee should not enroll or participate in the Program.
 
3. Duration of the Program
 
• A. As of the Revised Date, the Program was already in place and will continue per the terms of this current Terms and Conditions, as it may be revised by Sponsor from time to time, until such time as Sponsor, in its sole and absolute discretion, elects to terminate the Program (the “Program Term”).
• B. Sponsor reserves the right to shorten, extend, modify, terminate, or cancel the Program, at its sole and absolute discretion, at any time as further described in Section 8 below. Enrollees can collect Points only during the Program Term by the methods set forth in Section 5 below or through other methods as may be added by Sponsor from time to time. Enrollees may only redeem Points, as set forth in Section 6 below, during the “Redemption Term,” which is defined as the Program Term plus a period of 30 days immediately following the last day of the Program Term.
• C. The Program terminates January 31st, 2025, at 11:59 P.M. EST, and no additional points will be awarded thereafter. You can still redeem your points through July 31st, 2025, at 11:59 P.M. EST.
 
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6. Redeeming Points
 
• A. Enrollees may redeem their Points only at participating Intermex® locations. Point redemption structure and allowance differs from state to state as detailed in this Section 6.
• B. Intermex locations where an individual may enroll in the Program also offer Enrollees the ability to redeem Points. Certain other Intermex® locations may also allow for the redemption of Points, however, this is subject to change at Sponsor’s sole discretion.  Enrollees may redeem points in exchange for certain benefits, such as discounts, related to wire transfer transactions (“Rewards”). 
• C. All Points, regardless of when earned, may be redeemed as follows:
• D.
o a. Through July 31, 2019: 
 i. At all participating Intermex® locations:
 
1. For wires sent to Mexico, 1 Point may be redeemed for a $0.01 MXN (Mexican Peso) more favorable foreign exchange rate based on the exchange rate for the currency applicable to the transaction for which the Point(s) is/are being redeemed.
2. For wires sent to Guatemala, 2 Points may be redeemed for a Q0.01 GTQ (Guatemalan Quetzal) more favorable foreign exchange rate based on the exchange rate for the currency applicable to the transaction for which the Point(s) is/are being redeemed. Points may only be redeemed in multiple of 2.
3. For wires sent to any country other than Mexico or Guatemala, 5 Points may be redeemed for $1.00 off of the wire transfer transaction fee sent from an Intermex® location that offers Enrollees the ability to redeem Points. Points may be redeemed in 5 Point increments only.
o b. Beginning as of August 1, 2019:
 i. At all participating Intermex® locations:
 
1. For wires sent to Mexico, 2 Points may be redeemed for a $0.01 MXN (Mexican Peso) more favorable foreign exchange rate based on the exchange rate for the currency applicable to the transaction for which the Point(s) is/are being redeemed.  Points may only be redeemed in 2 Point increments.
2. For wires sent to Guatemala, 3 Points may be redeemed for a Q0.01 GTQ (Guatemalan Quetzal) more favorable foreign exchange rate based on the exchange rate for the currency applicable to the transaction for which the Point(s) is/are being redeemed.  Points may only be redeemed in 3 Point increments.
3. For wires sent to any country other than Mexico or Guatemala, 5 Points may be redeemed for $1.00 off of the wire transfer transaction fee sent from an Intermex® location that offers Enrollees the ability to redeem Points. Points may be redeemed in 5 Point increments only.
• E. Multiple Points, in the required increments, may be applied to a single transaction. There is no maximum number of Points that may be applied to a single transaction, except that no credit, cash, or foreign exchange rate benefit value will be given to any Enrollee for any Points redeemed in excess of the applicable wire transfer transaction fee.
• F. A wire transfer transaction in which an Enrollee redeeming Points cannot be combined with any other discount or offer.  All Point redemptions for Rewards are final and no refunds will be issued. Points are redemption is considered to be final once the wire, which the redemption is used in connection with, is paid for by Enrollee, the wire transfer is completed, and the recipient of the wire has received the funds.
• G. Sponsor reserves the right to modify the available Rewards and their corresponding Point totals/redemption rates at any time and for any reason in Sponsor’s sole and absolute discretion.
 
7. Expiration of Points
 
• A. Unless otherwise modified by Sponsor, all of an Enrollee’s Points expire if the Enrollee has not initiated and successfully completed an Eligible Transaction within the immediately preceding 90-day period.
• B. At the end of the Program Term, Enrollee will have 30 days immediately following the last day of the Program Term to redeem their Points, after which 30-day period all Enrollee’s Points will expire.
• C. As referenced in Section 3, the redemption term during which Enrollee may redeem their points is extended through July 31st, 2025, at 11:59 P.M. EST.
 
8. Modifications, Expiration, and Termination of the Program
 
• A. Sponsor reserves the right to modify any of the Terms and Conditions set forth herein, including, but not limited to, the length of the Program Term or Redemption Term, methods by which Enrollees can collect Points, the eligible Rewards and type of Rewards, the number of Points associated with the redemption of eligible Rewards, the number and type of transactions through which Enrollees may collect Points, the number of Points that may be redeemed through the Program, and any of the options made available to Enrollees with respect to their Accounts -- at any time, with or without notice, even though such changes may affect an Enrollee’s ability to collect or use his/her Points 
• B. Sponsor reserves the right to cancel or terminate the Program at any time prior to the end of the Program Term, for any reason, with or without notice, even though cancellation or termination may affect an Enrollee’s ability to collect or redeem his/her Points. In the event Sponsor terminates the Program prior to the end of the Program Term, Enrollees will have 30 days from the Program termination date to redeem their Points. Enrollees will not be able to collect additional Points during this 30-day period. Thereafter, any Points remaining in an Enrollee’s Account will have no value of any kind and will be forfeited without compensation.
• C. An Enrollee’s continued participation in the Program constitutes the Enrollee’s acceptance of any changes to these Terms and Conditions. Enrollees are responsible for remaining knowledgeable as to any changes that Sponsor may make to these Terms and Conditions. The most current version of these Terms and Conditions will be available at www.intermexonline.com/loyalty, and will supersede all previous versions of these Terms and Conditions, including any posters, brochures, or other printed or posted materials available at any Intermex® locations.
• D. As referenced in Section 3, the redemption term during which Enrollee may redeem their points is extended through July 31st, 2025, at 11:59 P.M. EST.
 
9. General Terms and Conditions
 
• A. By enrolling in the Program and as an ongoing condition to Enrollee’s good standing with the Program, Enrollee agrees to authorize: (a) Sponsor’s collection, storage and use of Enrollee’s personal information by Sponsor, its affiliates and subcontractors and third party service providers, including without limitation, information regarding such Enrollee’s Account and use of the Program, as well as purchases, Points, and Reward redemptions associated with Enrollee’s Account with the Program, for the purposes of administering the Program and distributing Rewards; and (b) the collection, storage and use by Sponsor of the Enrollee’s submitted personal and other information, in a manner consistent with Sponsor’s Privacy Policy located at https://www.intermexonline.com/about-us/privacy-policy.  The terms of Sponsor’s Privacy Policy are incorporated herein by reference.
• B. Points earned by Enrollee are promotional and may not be transferred to any other Enrollees, are not redeemable for cash, and may not be used for any purpose other than the redemption of Rewards as set forth in these Terms and Conditions.
• C. There are no membership fees associated with participation in the Program.
• D. In the event these Terms and Conditions are translated into another language, such as Spanish, these English Terms and Conditions will control.
• E. Sponsor reserves the right, in its sole and absolute discretion and without notice or liability to impacted Enrollees, to restrict, suspend and/or discontinue the participation privileges of any Enrollee who Sponsor believes has engaged in any fraudulent activity or has used the Program in a manner inconsistent with these Terms and Conditions or any federal, state, municipal, territorial or local laws, statutes or ordinances, or in an otherwise illicit, fraudulent or abusive manner. Discontinued participation privileges may result in the loss of accumulated Points. In addition to discontinuance of participation privileges, Sponsor shall have the right to take appropriate administrative and/or legal action, including criminal prosecution, as it deems necessary in its sole and absolute discretion.
• F. The Program is provided to individuals only, even if the Sponsor customer is ultimately a company. Corporations, associations or other groups may not participate in the Program. It is a violation of these Terms and Conditions for an individual or company, association, or group to direct, encourage, or allow individuals to use a single Account for the purpose of accumulating Points for combined use.
• G. Points do not constitute property of an Enrollee and may be revoked at any time by Sponsor as set forth herein. Points may not be transferred or assigned.
• H. Enrollees are responsible for ensuring the accuracy of their Account and the information associated with their Account and are encouraged to check their Account regularly with their participating Intermex® location agent and update the information associated with their Account as soon as such updates are necessary. Enrollees are solely responsible for all activities that occur on or through an Enrollee’s Account. Enrollees shall immediately notify Sponsor of any suspected fraudulent and/or unauthorized use of such Enrollee’s Account. Sponsor will not be responsible for any losses arising from any fraudulent and/or unauthorized use of an Enrollee’s Account.
• I. Enrollees may request their Point balance at any Intermex® location or by calling customer service at 1.800.670.8611 and providing the requested account information.
• J. Sponsor is not responsible for any incorrect or inaccurate information supplied by Enrollees while participating in the Program.
• K. All questions or disputes regarding eligibility for the Program, collection or redemption of Points, or an Enrollee’s compliance with these Terms and Conditions will be resolved by Sponsor in its sole and absolute discretion.
 
10. Limitation of Liability
 

• A. Neither Sponsor nor any independent Intermex agent is responsible for incorrect or inaccurate transcription of information, for problems related to any of the equipment or programming associated with the Program or utilized by the Enrollee, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any website, account or online service related to the Program, or for any other technical or non-technical error or malfunction. In the event of a printing error or irregular packaging, neither Sponsor, nor its independent Intermex® agents, nor their respective related companies, parents, subsidiaries, affiliates, and respective agents and their agencies, suppliers and other companies involved in the development or execution of the Program or the production or distribution or posting of Program materials (“Releasees”) shall have any liability. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE PROGRAM OR REWARDS OFFERED THROUGH THE PROGRAM, EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF THE SPONSOR IMPROPERLY DENIES AN ENROLLEE ANY POINTS, LIABILITY WILL BE LIMITED TO THE EQUIVALENT AMOUNT OF POINTS. BY PARTICIPATING IN THE PROGRAM, AN ENROLLEE WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM BEYOND 1 YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED.

 

• B. As a condition of participating in this Program, Enrollee agrees that: (a) any action at law or in equity arising out of, or relating to, the Program, these Terms and Conditions, or any website associated with the Program shall be filed, and that venue properly lies, exclusively and solely in the courts located in Miami, Florida, and Enrollees hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action; (b) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Program, but in no event attorneys’ fees; and (c) under no circumstances will Enrollee be permitted to obtain awards for, and Enrollee hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased.
• C. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida and the federal laws of the United States, without giving effect to any principals of conflicts of law. Sponsor makes no representation that the content posted or provided at various Intermex® locations will represent the most current Terms and Conditions and it is the responsibility of Enrollee to access Sponsor’s Terms and Conditions at the website set forth above.
• D. These Terms and Conditions constitute the entire agreement between Enrollees and Sponsor pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. No waiver of any of the provisions of these Terms and Conditions shall be deemed or shall constitute a waiver of any other provisions hereof (whether or not similar), nor shall waiver constitute a continuing waiver unless otherwise expressly provided.
• E. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.