Our mission is to provide customers fast and secure money remittance services.  With over 18,000 sending and paying locations, Intermex has grown into a strong and reputable international company whose network extends throughout Latin America.  The network size in conjunction with innovative products and excellent customer care, has allowed Intermex to provide customers with a high quality product at competitive prices.

Intermex’s focus on excellence has fueled strong sustainable growth while providing the highest level of service.

History

Intermex was founded by Chairman John Rincon in 1994. With previous experience in the US and Latin American money transfer industry, and with the assistance of his brother Cesar, he quickly launched services in the states of Washington and Oregon.  John was joined in 1995 by his brother Carlos who now serves as the company’s President and CEO.

In 1996 the company started operations in Florida, now its corporate headquarters.  Within two years, software was developed to automate remittance data capture and related accounting functions.  This improvement quickly fueled the growth of the service network.  By the year 2000, Intermex was licensed in 10 states.  Additional technological advances propelled Intermex growth by allowing agents to use computers to communicate remotely with Intermex’s systems.

A major milestone for the company occurred in 2004 by launching services in Texas, a key State due to its proximity to Mexico and a large Hispanic population.  In the same year, Intermex acquired and integrated Access Financial, a money order company based in Dallas Texas. 

Some notable milestones in Intermex History:

November 2004:   Intermex acquires Access Financial a Dallas based money order company.

October 2004:       Initiated business in Texas – first major market entered outside of Florida.

August 2006:        Intermex Wire Transfer, LLC acquired by Lindsay, Goldberg and Bessemer.

March 2007:          Intermex Wire Transfer, LLC acquires Servimex, Inc – adding 400 new agencies and
four new states.

July 2007:              Opened call center in Puebla, Mexico. 

Headquarters

A highly trained and experienced team of professionals work at the company’s corporate headquarters in Miami, Florida. Approximately 170 employees are located in Miami in a variety of functions including Sales, Marketing, Finance, Accounting, Compliance, Operations and Customer Service. As an international banking center and the gateway to Latin America, Miami is the ideal geographical location to conduct business in the international money transfer industry. 

Subsidiaries

Mexico:        Call center, providing agent support and customer care.

Guatemala:  Develops and maintains a company owned payment distribution network.

EXECUTIVE MANAGEMENT

CARLOS J. RINCON, PRESIDENT
Mr. Rincon has extensive hands-on experience in the money transfer industry including sales, marketing, operations and management.  Prior to being named President in January 2006, Mr. Rincon led the company’s successful marketing and sales efforts from 1997 through 2005 as Senior Vice President of Sales and National Sales Director. He has developed a motivated sales group with compensation programs which have been instrumental in driving company growth.

Mr. Rincon’s previous experience in national accounting firms such as PriceWaterhouseCoopers and Arthur Andersen & Co. was instrumental in bringing the experience of external auditing to the financial reporting of the company.

Mr. Rincon holds a Bachelor’s degree in Business Administration and Accounting.

DARRELL J. EBBERT, CHIEF FINANCIAL OFFICER
As CFO, Mr. Ebbert is responsible for the company’s financial operations including financial reporting, accounting and collections. He is also responsible for maintaining the company’s U.S. banking relationships.

His career in accounting and finance includes developing auditing policies and procedures used in leading banks, financial institutions and accounting firms. Prior to joining Intermex, Mr. Ebbert was Audit Manager for PriceWaterhouseCoopers. Mr. Ebbert is a Florida Certified Public Accountant and holds a Masters degree in Accounting, a Bachelor of Arts in Accounting and an Associate of Arts in Business Data Processing. 

JUAN CARLOS PEREZ, CHIEF OPERATIONAL OFFICER 
Mr. Perez is responsible for all aspects of the company’s operations including foreign subsidiaries, and establishing and maintaining relationships with foreign correspondents which include major Latin American banks. 

He holds accreditations in Management Supervision, Business Compliance and Immigration in the Workplace. Mr. Perez received a Masters degree in Business Administration, a Bachelors in Business Management and an Associate of Arts degree.

Mr. Perez tenure and experience in the Money Remittance industry has helped Intermex maintain an efficient operating environment. He has also been an integral part of the development of the company's foreign subsidiaries.

RANDALL S. OSTLER, CHIEF INFORMATION OFFICER
Mr. Ostler has extensive career in information technology, product marketing and business development. As the CIO and Vice President of Information Technology, he is responsible for application development, network and information system reliability as well as technical support for the company’s systems and affiliate networks. He is credited with stream-lining the call-center system reducing costs and communication failures between the company and agencies. Significant upgrades to the compliance screening tools has helped elevate the Compliance department within Intermex to be benchmark in the industry in detecting and preventing money-laundering and other financial crimes.

Prior to joining Intermex, he enjoyed a long, successful career with Texas Instruments where he initiated TI’s development of wireless computing products that generate over $1B in sales annually. He holds a Master of Business Administration, a Master of Science and a Bachelor of Science in Electrical Engineering.  

JOSE A. PEREZ-VILLARREAL, CAMS, CHIEF COMPLIANCE OFFICER
Mr. Perez is an experienced financial services executive with extensive expertise in the money transfer, banking and telecommunications industries.

As head of Compliance, he is responsible for the review and analysis of the company’s agents and customer activities to ensure compliance with the Bank Secrecy Act, US Patriot Act and the company's Anti-Money Laundering program. Furthermore, he is responsible for maintaining regulatory compliance with the various State Banking Departments.

His responsibilities also include training employees of their legal responsibilities in the money services business.  Mr. Perez-Villarreal‘s leading industry efforts in this area, has made Intermex to be recognized as “best in class” of the industry’s anti-money laundering programs.

Prior to Intermex, Mr. Perez was the Operations Manager of Universal Cambios, a Miami licensed money transmitter. He is currently a Certified Anti-Money Laundering Specialist (CAMS), and has attended the University of Central Florida and Barry University with focus in computer science and finance.